Terms & Conditions
1. Acceptance of Terms
By accessing or using Ostello’s services, including booking accommodations or utilizing facilities, you agree to be bound by these Terms & Conditions. If you do not agree, please refrain from using our services.
2. Eligibility
Our services are intended for students enrolled in recognized educational institutions. By using our services, you confirm that you meet this criterion.
3. Booking and Payments
- Reservation: Bookings are subject to availability and require a completed application.
- Payment: Full payment or a deposit, as specified during booking, must be made to confirm your reservation.
- Cancellation: Cancellations made within 7 days of the check-in date may incur a cancellation fee.
4. House Rules
Residents are expected to adhere to the following:
- Conduct: Maintain respectful behavior towards fellow residents and staff.
- Cleanliness: Keep personal and shared spaces clean and tidy.
- Prohibited Activities: No illegal activities, smoking, or possession of prohibited substances on the premises.Ostello
- Visitors: Visitors are allowed only during designated hours and must be registered at the front desk.
5. Facilities Usage
Access to facilities like the gym, laundry, and common areas is included in your stay. Usage is subject to posted schedules and rules.
6. Liability
Ostello is not liable for personal belongings lost, stolen, or damaged on the premises. Residents are advised to secure their valuables.
7. Termination
Ostello reserves the right to terminate residency without refund for violations of these Terms & Conditions or disruptive behavior.
8. Changes to Terms
We may update these Terms & Conditions from time to time. Continued use of our services constitutes acceptance of any changes.
9. Contact Information
For questions or concerns regarding these Terms & Conditions:
Address: 171, Parsik Hill, CBD Belapur, Navi Mumbai
Email: hello@ostello.life
Phone: +91 72081 06391
